On Monday, Google’s popular email service Gmail experienced service outage for users in some parts of United States (U.S). According to a report by The Mercury News Bay Area, Los Angeles, New York, Boston, Chicago and Toronto experienced the most outage.

According to the report by The Mercury News, “Down Detector, a website that tracks and monitors website outages and issues, reported a spike in issues with Gmail beginning about 7:15 a.m. PDT, while problems with Google itself started to rise shortly after 11 a.m. More than 5,000 reports of outages and issues involving Google were reported, according to Down Detector, while there were nearly 5,000 such reports about problems with Gmail.”

Whereas some users reported to have been able to log in using the Incognito Window of Google Chrome browser.

The company responded, “We are investigating reports of an issue with Gmail. We will provide more information shortly. The affected users are unable to access Gmail. Users may experience issues signing in to all Google services,” 

Google reported via its G Suite Status Dashboard that “the problem with Gmail should be resolved for the vast majority of affected users.” 

Google also updated its Google Cloud Status Dashboard saying “We are investigating an issue with authentication to Google App Engine sites, the Google Cloud Console, Identity Aware Proxy and Google OAuth 2.0 endpoints.”

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